Thursday, October 31, 2013

Air Travel: What's Hot Now: Minimum Layover Times for Connecting Flights

Air Travel: What's Hot Now
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Minimum Layover Times for Connecting Flights
Oct 31st 2013, 11:01, by airtravel.guide@about.com

Do you have a tight connection, and is it legal? You need to make sure you have the minimum layover time needed to catch your connecting flight. If it is less time than the minimum, it is considered an illegal, or hot connection (essentially, the airline doesn't owe you anything if you miss your connecting flight). I've compiled a list of minimum layover times required to catch connecting flights at major airports around the world.

Airports - Amsterdam to Dallas

Airports - Denver to London

Airports - Los Angeles to Miami

* There is a disclaimer here in that not all airlines adhere to the exact same minimum connection times, so these times should be used as a guideline only.

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Saturday, October 26, 2013

Air Travel: What's Hot Now: Types of Airfares and Airline Tickets -...

Air Travel: What's Hot Now
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Types of Airfares and Airline Tickets -...
Oct 26th 2013, 11:01, by airtravel.guide@about.com

The following is a list of the main types of published airfares - and are based on round-trip or one-way travel:
  • APEX fares are discounted international fares. Such fares usually require tickets to be purchased in advance (such as 7, 14, or 21 day minimum advance purchase), and will have other restrictions - non-refundable, change fees are just a few of the possible restrictions.
  • Discount Fares are fares that tend to have a smaller price tag, and are offered for a limited time (seat sales would fall into this category). They usually have a long list of restrictions such as specific travel dates, minimum and maximum stay (for example, a minimum Saturday night stay, a maximum 30 day stay), etc. Unlike most published fares, it is important to make sure that you are aware of the fare rules and restrictions on discount (seat sale) fares. Keep a copy of the rules because seat sale fares come and go quickly, and the rules and restrictions can be harder(sometimes impossible) to retrieve online.
  • Excursion Fares are lower priced fares that involve restrictions like advance purchase, time of year, minimum/maximum stay, etc.
  • Unrestricted, Flexible, or Full Fares are the titles given to the most expensive tickets. You pay for a ticket that allows you to refund or change the ticket as necessary for fares that can be purchased at any time, even the same day of travel.
  • Joint fares are offered by airlines that have some sort of partner relationship on select routes. They essentially give a passenger a price break when you are using more than one airline to get somewhere. Joint fares have their own set of restrictions, not unlike those already mentioned for excursion and discount fares.
  • A through fare is a fare to a destination reached by traveling through a gateway city. It could be combined with any of the fare types listed above, and is used to obtain a lower price when you are not simply flying from point A to point B, but are rather connecting through other points to get to your destination. If you are traveling from Atlanta to Athens via Frankfurt, you may be offered a through fare, so that instead of paying for Atlanta to Frankfurt and Frankfurt to Athens, you pay one fare for Atlanta through to Athens.
For the sake of profits, airlines will not offer every seat on an aircraft at the seat sale fares, or excursion fares. As flights fill, the least expensive fares disappear regardless of how far in advance it is. Unless you are on a full fare ticket you can be certain that there will be any number of restrictions involved with your airfare - minimum/maximum stay; time of day; weekday, weekend price differences; change fees; mileage (on through fares you may be restricted to a certain number of miles to get you to your destination), advance purchase; youth/child/senior rule differences; etc.. So many fare types, even more fare rules. Considering that airline tickets are contracts between passengers and airlines it is important to know what you are signing up for.

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Air Travel: What's Hot Now: Airport Minimum Connection Times - Los Angeles...

Air Travel: What's Hot Now
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Airport Minimum Connection Times - Los Angeles...
Oct 26th 2013, 11:01, by airtravel.guide@about.com

Airport minimum connection times for major airports around the world. This feature covers Los Angeles, Madrid and Miami.

If you are a passenger connecting through another airport to get to your destination, and time is pressing, it may be helpful to know what the minimum connection times are that are provided for larger airports. Also, if you book a ticket with a connection with less than the minimum connection time, the airline is not obligated to help you out because it was already a "hot", or illegal connection - just another reason why it's important to be aware of minimum connection times.

Minimum connection times for major airports around the world

  • LOS ANGELES
    Bob Hope (15 miles NW of Los Angeles city center)
    Los Angeles International (10 miles SW of Los Angeles city center)
    Long Beach Municipal (22 miles SE of Los Angeles city center)
    Ontario International (52 miles E of Los Angeles city center)
    LAX (International)
    Domestic to Domestic - 1 hour 10 minutes
    Domestic to International - 1 hour 30 minutes
    International to Domestic - 2 hours
    International to International - 2 hours
  • MAD - Madrid Barajas (10 miles NE of Madrid city center)
    Domestic to Domestic - 45 minutes
    Domestic to International - 1 hour
    International to Domestic - 1 hour
    International to International - 45 minutes
  • MIA - Miami International (7 miles NW of Miami city center)
    All flights to/from the following Caribbean airports - FPO, NAS, STT, STX, SJU are treated as domestic.
    Domestic to Domestic - 55 minutes
    Domestic to International - 1 hour
    International to Domestic - 1 hour 30
    International to International - 1 hour 30

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Friday, October 25, 2013

Air Travel: What's Hot Now: Important Airline Phone Numbers

Air Travel: What's Hot Now
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Important Airline Phone Numbers
Oct 25th 2013, 11:01, by airtravel.guide@about.com

So you'd like to speak to an actual person who works for the airline? Here is a list of airline phone numbers for reservations grouped by region.

An extensive list of airline phone numbers are divided into several pages, organized by where they are located in the world. Save time and find customer service / reservation phone numbers for airlines instead of searching through the airline's website.

Low cost airlines, budget airlines and legacy airlines around the world are featured - from the United States, to the United Kingdom, Canada to Australia, Chile to China - dozens of airlines are featured.

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Air Travel: What's Hot Now: American Airlines Tickets and Reservations -...

Air Travel: What's Hot Now
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American Airlines Tickets and Reservations -...
Oct 25th 2013, 11:01, by airtravel.guide@about.com

American Airlines offers check-in online, and a few of the particulars of their web check-in services:
  • American Airlines - Online check-in is available up to 24 hours prior to departure.
  • Need reservation number or AAdvantage number and an AA.com password for web check-in.
  • Available for flights within the US, Puerto Rico, and the US Virgin Islands.
  • You can check in for connecting flights, even with another airline, as long as American Airlines has an e-ticketing agreement with them.
  • You can drop off checked luggage at Curb-side Check-in, Self Service Check-in, or with an agent.

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Air Travel: What's Hot Now: Airline Essentials - Qatar Airways

Air Travel: What's Hot Now
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Airline Essentials - Qatar Airways
Oct 25th 2013, 11:01, by airtravel.guide@about.com

FOUNDING YEAR:

Qatar Airways was founded in 1993, but did not begin flights until 1994.

HEADQUARTERS:

The headquarters and hub of Qatar Airways is in Doha, Qatar.

WEBSITE:

SEAT MAPS:

PHONE NUMBER:

phone number in Doha 974 4556114

FREQUENT FLYER / GLOBAL ALLIANCE:

Privilege Club is the frequent flyer program of Qatar Airways. They are not part of a global alliance.

ACCIDENTS AND INCIDENTS:

Qatar Airways has had no fatal crashes in its 10+ years of flying.

AIRLINE NEWS:

INTERESTING FACT:

Don't know much about Qatar? The website for Qatar Airways has a brief description of the country's history, and some useful links.

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Thursday, October 24, 2013

Air Travel: What's Hot Now: Death, Dying and the Airlines - Death on Board...

Air Travel: What's Hot Now
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Death, Dying and the Airlines - Death on Board...
Oct 24th 2013, 11:01, by airtravel.guide@about.com

This is not a topic that is often brought up regarding air travel, but it occurs every year, without fail - to paraphrase the cliche - just like taxes. Dying during a flight does occur, and even more frequently, transporting the body or remains of the deceased needs to be considered. This collection of articles looks at the main points and common policies in both scenarios. If you have to transport cremated remains, or are on a flight where someone suddenly dies, you'll read the most common procedures for airlines and how they deal with death.

1. Transporting the Deceased - Cremation / Body

How do I travel with cremated remains? How do I send a deceased body with the airlines? This feature looks at answering these questions.

2. Death at the Airport or During Flight - Experiences

Having dealt with this on the airline employee side of things, am sharing personal experiences of death and air travel.

3. Airline Procedures for Death During a Flight

People die during flights - infrequently, but it does happen - so this looks at what sort of procedures to expect when someone dies on board or at the airport. This feature outlines what commonly happens when death occurs during travel.

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Air Travel: What's Hot Now: Worst Flights Ever - Bad Flying Experiences

Air Travel: What's Hot Now
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Worst Flights Ever - Bad Flying Experiences
Oct 24th 2013, 11:01, by airtravel.guide@about.com

Every air traveler has their own tales of woe when it comes to flying. Small wonder that air travel can be so stressful when it can be such an unpleasant experience. As a frequent passenger, I have to say that most flights I have been on have been absolutely fine. But, it is the bad experiences that are often the easiest to remember.

Thought I'd share some of my worst flying experiences. I do work for an airline, but with both of these experiences, they were paid tickets, not employee passes or non-rev (non revenue discounts that are often available with other airlines).

Really bad experience number 1

Happened on US Airways where I had a middle seat in the back of the plane. I was connecting in Pittsburgh and traveling onward to Greenville, South Carolina for a funeral. My first flight had been uneventful, but the connection was simply awful.

I was puked on by the child sitting next to me in the aisle seat. He was about 7 years old. Bad enough, but worse was the lack of help from the flight attendant. The child's mother apologized profusely, but after signaling the flight attendant for help and just getting what amounted to a blank stare, I took myself in my suit to the lav and just bawled. I was simply stunned that she didn't offer any assistance.

Really bad experience number 2

I suppose you could call this the worst flight that never happened. AeroPeru went under and I wasn't advised. So I had a bit of a surprise when I got to Lima, ticket in hand for Cusco, and was told I wasn't going anywhere with AeroPeru (and would have to file for compensation).

Well, I changed my travel plans, stayed in Lima before setting off by bus to Arequipa. The bus was comfortable and they had bus attendants similar to flight attendants. Something about the meal they served didn't sit right with me. And I got sick, really sick. But was bound and determined to make it to Cusco and then Machu Picchu.

After the bus ride to Arequipa and an overnight stay there, I headed off on the long train ride to Cusco via Puno overnight. I vomited over a dozen times and crawled over families parked in the aisles and near the door of the toilet. And let me tell you, the toilet on the train was worse than almost any outhouse I've ever used.

Turns out that nixed flight from Lima to Cusco meant going home with amoebic dysentery!

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Air Travel: What's Hot Now: Delta Airlines

Air Travel: What's Hot Now
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Delta Airlines
Oct 24th 2013, 11:01, by airtravel.guide@about.com

When Delta Airlines Was Founded:

Serving six continents, Delta Air Lines operates an extensive national and international network that can fly you everywhere but Antarctica. Delta was founded in 1924, as an aerial crop dusting company, and started carrying passengers in 1929.

Headquarters / Main Hub:

Delta´s corporate headquarters is located in the Hartsfield-Jackson Atlanta International Airport since 1941.

Official Website:

Book a flight, manage existing trips, follow up on arrivals and departures, check in, and get other essential Delta Air Lines information here.

Seat Maps:

Need to find your seat, figure out how much space you have for carry-ons? Delta Air Lines lets you see the dimensions, seat numbers and maps, entertainment options, and much more here.

Phone Number:

Do you have to speak with someone in Delta, call in a reservation, or claim a refund? Here you will find a directory with Delta Air Lines phone numbers.

Frequent Flyer / Alliance:

Join Skymiles, manage your account, and learn how to earn, use and transfer miles here.

Major Crashes / Incidents:

Delta's deadliest crash occurred on August 2, 1985. The flight took off from Fort Lauderdale and crashed at Dallas-Fort Worth International Airport, killing 133 passengers and crew on board. Thirty four passengers survived. The story of the crash was later turned into a television movie, and many changes were made to pilot wind shear training, weather forecasting, and wind shear detection.

Airline News From Delta:

For the latest Delta Air Lines news alerts in different languages, check out their Newsroom here.

Interesting Fact About Delta:

Delta Air Lines is the only company to serve all 50 States, and is the only airline to do so.

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Wednesday, October 23, 2013

Air Travel: What's Hot Now: Types of Airfares and Airline Tickets - Types...

Air Travel: What's Hot Now
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Types of Airfares and Airline Tickets - Types...
Oct 23rd 2013, 11:01, by airtravel.guide@about.com

When booking a ticket, regardless of whether it is using a published or unpublished fare, there are letters that are assigned to different fares. These letters indicate the class of service, not simply indicating economy or business class, but rather the type of fare that was purchased. Without getting into the particular rules of each fare type, letters are assigned by the airlines to indicate the kind of ticket that has been purchased.

F, P are the letters most commonly used to indicate First Class.

J, C are the letters most often used to represent Business, or Executive Class.

Y is almost universally used to indicate a full fare economy ticket.

B, H, L, M, V, etc. are just some of the letters indicating subclasses (reduced, restricted, and/or discounted fares). These letters vary by airline and in value. On one airline B may be indicative of a more expensive ticket. On another airline L may represent a ticket booked on a seat sale.

X, U, R are a few of the letters commonly used to indicate a fare purchased from a consolidator.

If you have booked a discounted fare and are interested in the subclass you are holding, the letter immediately follows the flight number on your ticket and will fall under the heading of Booking Class or some similar, shortened version.

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Air Travel: What's Hot Now: American Airlines Bereavement Airfares -...

Air Travel: What's Hot Now
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American Airlines Bereavement Airfares -...
Oct 23rd 2013, 11:01, by airtravel.guide@about.com

American Airlines bereavement / compassionate airfares policy for flights to travel to funerals or family emergencies (imminent death / terminal illness).

From American Airlines' website - " American Airlines, American Eagle and AmericanConnection® may offer Emergency or Bereavement Fares. For further information, please call American Airlines Reservations at 1-800-433-7300."

"American Airlines offers a compassion fare for customers traveling due to a medical emergency or death of a family member not limited to immediate family of the passenger. Domestic partners are allowed.

This fare also applies to customers traveling due to a medical emergency within their family.

Customers must meet certain qualifications and provide specific information to obtain the compassion fare.

AA compassion/bereavement fares must be booked by AA only. Tickets may be issued by travel agents. Tickets must be completed within one day after the reservation is completed and changes to reservations must be made by AA."

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Air Travel: What's Hot Now: Delta Airlines Frequent Flyer SkyMiles Program

Air Travel: What's Hot Now
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Delta Airlines Frequent Flyer SkyMiles Program
Oct 23rd 2013, 11:01, by airtravel.guide@about.com

Delta Air Line's Frequent Flyer Program can help you save time and money. SkyMiles do not expire with Delta, and for flyers who travel beyond a certain mileage, the Medallion Program provides elite privileges. You can sign up, manage, or learn how to earn and use miles on their SkyMiles webpage.

SkyMiles Features

Members have flexibility to combine Coach, First Class/BusinessElite, SkySaver and SkyChoice travel into one ticket and save thousands of miles. Here is an example of how you can save miles: "A member who travels from Atlanta to London in a SkyChoice BusinessElite seat and returns from London to Atlanta in a SkySaver Coach seat may now redeem 150,000 miles versus the previously-required 250,000 miles for the same itinerary. Or, a member can fly from New York to Los Angeles in a SkySaver First Class seat and return in a SkySaver Coach seat for 35,000 miles, which previously would have required 45,000 miles." For more information, you can continue reading here.

Delta Frequent Flyer Booking Features

The Delta.com online calendar allows members to shop for available Award Seats. Click on the website here to get started. Members will need to select the "Book SkyMiles Award Ticket" checkbox to shop for Award Tickets.

Delta Messenger Upgrades Notification

This tool automatically contacts Medallion members when their complimentary upgrades clear. Medallion members who are in the process of waiting for upgrades to clear will automatically be added to airport standby lists upon check-in.

In addition to these features, SkyMiles has also added tools to request upgrades automatically for Medallion members when they make eligible reservations at delta.com, with Delta reservations, or through a travel agent. For more details about the SkyMiles Medallion program click here.

All SkyMile offers are available to members flying with Delta, Delta Shuttle(r), the Delta Connection(r) carriers, Delta AirElite(r) and other SkyTeam(r) airlines. Over 100 partners offer additional mileage-building opportunities.

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Monday, October 21, 2013

Air Travel: What's Hot Now: Top 10 Ways to Get Upgraded on a Flight

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Top 10 Ways to Get Upgraded on a Flight
Oct 21st 2013, 11:01, by airtravel.guide@about.com

So are there any tricks to getting upgraded from economy class? Most times there are no tricks of the trade, it is often by being entitled to an upgrade if you are a very frequent flyer with an upgrade-able fare, and once in a while it is a little bit of luck. A lot of the following are also contingent on luck as it isn't really possible to bet on which flights are going to be wildly over or under sold on any given day. That being stated, these are the top 10 ways to get upgraded that I see as an airline gate agent most often:

1. Being a top tier member of the airline's frequent flyer program, and be in possession of a valid upgrade certificate.

2. If you aren't a top tier member then travel with a top tier member of the airline's frequent flyer program, and be in possession of a valid upgrade certificate.

3. And again being a top tier frequent flyer member pays - if you are a top tier member of the airlines frequent flyer program then traveling on an oversold flight will lead to more potential for a courtesy upgrade.

4. If you are traveling on a full fare ticket and traveling on an oversold flight then you also have more potential for a courtesy upgrade.

5. If you travel on a very empty flight where weight and balance is an issue the airline may require that some passengers be upgraded (best to have a seat somewhere in the middle of an aircraft for this)

6. If you are a top tier member of a partner airline's frequent flyer such as oneworld or Star Alliance, and traveling on an oversold flight you will likely have more potential for a courtesy upgrade.

7. If a flight is oversold and you are an infrequent traveler on a cheap ticket, volunteer to give up your seat - more likely to get upgraded if not on your original flight, then the one you have been rebooked on.

8. Again, if a flight is oversold and you are traveling alone, then dress in business / casual business attire and sit off on your own, but in the sight line of the airline agent at the gate. Sometimes we need to upgrade a passenger or two at the very last minute, and a well-dressed, solo traveler is easier to upgrade than one wearing sweatpants and sneakers.

9. If you ultimately don't care where you sit on a flight then don't prebook your seat on an oversold flight, and check in closer to departure time. You may end up with a middle seat, or one up front. This is a really risky strategy, as gate agents will try and upgrade frequent flyers and higher priced ticket holders first.

10. A smile goes a long way. If you are nice as possible to the check-in and gate agents then sometimes if a flight is oversold and you just happen to be one of the nicest passengers that a check-in agent meets that day, they may put a comment on your passenger record such as "nice passenger if you need to upgrade".

NOT TO DO: Don't ask for an upgrade, especially if you aren't a frequent traveler on that particular airline. Airline agents tend to be agitated by this.

Do not badger the gate agent saying that check-in said to ask for an upgrade even though you are on a reduced fare, then going on board and badgering the flight attendants. This happened on a flight where I was the gate agent and the crew was getting fed up enough that two passengers were nearly kicked off the flight. It is better to assume that if your airfare does not entitle you to an upgrade, you probably aren't going to get one. It may happen every once in a while but not often enough to have surefire ways to get upgraded for free every time you travel.

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